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Wrong email when registering

FlorianM
Joining in

When registering for the my virgin media app, I had entered a past email address that is no longer in use.

I am also not able to sign in because I am not able to verify the email address.

How could I change it?

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @FlorianM 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are facing with changing your email address, so that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina