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Verification email for My Virgin Media expires immediately

umeboshi08
Joining in

Hello, first time customer here. Trying to register an account for My Virgin Media, but every single verification email I receive expires immediately. I request a verification email, it says "The email sent to the below address has now expired" and to request another email, so I do, and get the exact same message. Been going on for about 12 hours now.

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi umeboshi08,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've had some issues setting up your online account.

So I can help I've popped you over a private message to get a few more details.

Alex_Rm