Forum Discussion

sjeesss's avatar
sjeesss
Tuning in
2 years ago
Solved

Remittance advice cheque expired

Hi folks,

I've got a similar issue and stumbled upon this thread. Would be great if someone could tell me how to get a cheque re-issued please.

Thanks,
Jeroen

  • Kath_P's avatar
    Kath_P
    2 years ago

    Hi sjeesss, 

    Thanks for confirming that for us. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks, 

  • sjeesss's avatar
    sjeesss
    Tuning in
    2 years ago

    Hi folks,

    I've got a similar issue and stumbled upon this thread. Would be great if someone could tell me how to get a cheque re-issued please.

     

    Thanks,

    Jeroen

    • Paul_DN's avatar
      Paul_DN
      Forum Team
      2 years ago

      Hi Jereon,

      Thank you for reaching out to us in our community and welcome, sorry to hear you have a cheque which needs re-issuing, what is the reason for this and was the cheque for home services or Mobile?

      Regards

      Paul.

       

  • sjeesss's avatar
    sjeesss
    Tuning in
    2 years ago

    To clarify - as this was copied from another thread - I've found an expired remittance advice cheque and would like to know how to request a new cheque.

  • sjeesss's avatar
    sjeesss
    Tuning in
    2 years ago

    The cheque expired before I cashed it. It was issued after returning my virgin router and tvbox when we moved house (no virgin in the new postcode). 

    • Kath_P's avatar
      Kath_P
      Forum Team
      2 years ago

      Hi sjeesss, 

      Thanks for confirming that for us. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

      I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

      Thanks, 

    • Kath_P's avatar
      Kath_P
      Forum Team
      2 years ago

      Hi sjeesss, 

      Thanks for sticking with me via private message. 

      I'm glad I was able to get things resolved for you. 

      If you have any further issues, pop back and let us know. 

      Many thanks, 

      • Umar11's avatar
        Umar11
        Joining in
        10 months ago

        Hi, 

        I have a cheque that I need reissuing pls. 

    • Beth_G's avatar
      Beth_G
      Forum Team
      4 months ago

      Hi Craigio2024

      Thanks for your post, welcome!

      I'll be happy to help you. I've dropped you a PM.

      Thanks