Signed up with wrong email address

[KieranS96]

Hello,

I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased.

Please could someone help me.

Kind Regards

Kieran

[Cliona1]

Hi 

I also made my account with a misspelling of my email address. I am receiving all emails but am unable to log into my account.

Kindest regards,

Clíona

[Arissa_H]

Hi Cliona1 👋🏼.

Thank you for posting, welcoming you onto our community forum 😊.

Sorry to see you are unable to log into your online account ☹.

Are there any error codes displaying when you try to log into your account?

Let us know we want to help. 

[TJC30]

Hi,

I have unfortunately also signed up to a My VM account with a typo in my email address and thus cannot access the account.

Would you be able to help?

[Kain_W]

Hi TJC30,

Thanks for your post and welcome to the community.

Sorry to hear there has been a type in the account email address, to get this rectified please expect a PM from myself for further assistance.

Regards,