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Signed up with wrong email address

KieranS96
Joining in

Hello,

I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased.

Please could someone help me.

Kind Regards

Kieran

1 ACCEPTED SOLUTION

Accepted Solutions

Gareth_L
Forum Team
Forum Team

Hello KieranS96.

Thanks for joining our Community.

Sorry to hear the email address was incorrect when you entered your details.

I can take a look at this for you and see if we can get this amended.

If you don't mind, I will need to send you a private message to get some details from you. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

See where this Helpful Answer was posted

4 REPLIES 4

Gareth_L
Forum Team
Forum Team

Hello KieranS96.

Thanks for joining our Community.

Sorry to hear the email address was incorrect when you entered your details.

I can take a look at this for you and see if we can get this amended.

If you don't mind, I will need to send you a private message to get some details from you. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

Hello I have a similar problem where I added the wrong email to set up account and now i cannot verify email for broadband l

Hi @Mmiah429 👋

A warm welcome to our Community Forums and thanks for your post. It's great to have you on board!

I will be more than happy to help further so will pop you a PM 📩 now to confirm some details.

Hope to hear from you soon. 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


@Mmiah429 I'm so pleased we could get this sorted.

Please do let me know if you need anything else.

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs