on 02-01-2024 10:05
Hi - I accidentally cancelled my direct debit. Can you please assist? Thank you.
on 02-01-2024 10:07
I believe if you contact your bank they should be able to reinstate.
on 02-01-2024 12:15
Hi Eoin1,
Thank you for reaching out to us in our community and welcome, sorry to hear you have cancelled your Direct Debit in error, f this was done Via your banking App you would need to either contact the Bank who may be able to reinstate, or we can also check if still active our end, so I can help, I will send you an invite into a private chat, click on the white envelope to accept.
Regards
Paul.
on 06-01-2024 16:11
Paul_DN Roger123 here. Could you please kindly explain to me (I only joined Virgin Media on the 2nd October, 2023) what you mean by *'I will send you an invite into a private chat, click on the white envelope to accept'? This clarification would gratefully received. Thank you Roger123
on 06-01-2024 17:56
@Roger123 You can read about private messages in the Community FAQS which can be found here: https://community.virginmedia.com/t5/help/faqpage/faq-category-id/participation#participation
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 07-01-2024 08:10
Graham_A Roger123 here. Thank you very much for trying to explain the 'complexities' of understanding everything remotely connected with the Community FAQs! Although blessed with a good business brain maybe I am just 'thick' when it comes to taking in the enormity of the TOTAL FAQs! I suppose, given time, I will learn about everything. All Good Wishes and thanks, once again. Sincerely yours Roger123