Showing results for 
Search instead for 
Did you mean: 

Contract renewal problems

Joining in

Just keeps saying Oops, been like this for days, from Emails, my virgin app and google, come on virgin get your act together! 


Forum Team
Forum Team

Hi Arachnologist63,

Thanks for posting and welcome to our community 😊

We're sorry you're having some issues accessing things, can you send a screenshot of some of the errors you're getting?




 that’s all I get is it going to the oops page and when I click the tab underneath it takes me to a page saying I can get virgin media in my area 

Thank you for sending this over Arachnologist63! Sincerest apologies that this is happening, we appreciate it is less than ideal! 

We will send you a PM to confirm a few account details and get this raised with the team for investigation. 

You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞


Hi All, just returning to update the public thread. 

Arachnologist63 came back to us via PM to confirm this is all now sorted - Glad to hear it!

If you do need any help in future, just let us know. 

Wishing you all the best! 🌞