Can someone please help me, I have been trying to register my account but it won’t let me put in a password. I have tried speaking with customer service but with no look, I was given a ticket number but nobody has come back to me. This is so frustrat...
I renewed my contract last week. My new contract includes Netflix Standard but I have had no information about how I actually get it. I also had Sky cinema added at the same time and I got access to this within minutes of completing the renewal tel...
I have been attempting to terminate my Virgin Media account for over a month now, ever since I received the email regarding the revised pricing changes. Furthermore, I recently moved to a new address and was issued a new router and contract. I prompt...
Hi I'm just wondering if I have a promise to pay due to not being payed until the last working day of the month. Does this mean my services won't be restricted?
Hello,I have received paper bills three times so far and despite telephoning each time have not been able to switch to ebilling. After the last phone call I was sent a link to sign up but the links do not exist and do not take me to the correct place...
How can I have the old Virgin media cables removed? I will be digging up my driveway and they are in the way.I have cpiked them up and placed them at the boundary of my property.
VM is still doing this. VM performed a hard credit check without my permission. This is not permitted. A customer went through the same thing in 2022. I have spoken on the phone at least 7 times since 8am this am, being transferred to the collections...
Spoke to team on what's app show setup a promose to pay till 27th Oct and now my services have just cutoff. She said they would say u active. I work from home so I'm not going to be able to work tomorrow unless it's reinstated. Panic mode now and ca...
Hi,We've just moved home, and have a new account number which apparently should show me the details of my (delayed) fibre installation date, however when I log in I only see my old account number associated with my previous address, despite both acco...
Hi, not sure this is the right place to post, but the brown telewest box on the outside of my property is battered and needs relacing
