Blank account number/area reference
I have received my pre contract email with the attachments but both the account number and area reference are missing so I can’t create a virgin account currently. Can anyone help?Thank you!
Managing Your Account - Cable
Please remember to keep your personal information private
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Virgin Media Community
- Manage Your Account
- Account - Cable
Options
- Mark all posts as new
- Mark all posts as read
- Float this Board for Current User
- Subscribe
- Bookmark this board
- Subscribe to this board's RSS feed
- Show all posts in a topic
- Linear format
- Sort messages by topic start date
Forum Posts
Input wrong email address
I registered but put the wrong email address, so can’t verify account how do I change my email address
Nothing further since order confimration email
Hello I am also receiving this same problem and now have been left with no internet for a week when my delivery was supposed to arrive 4 days ago. ive had no account open or account ID or tracking ID to track anything. after have painful phone calls ...
Forced into 18 month contract after moving house
Hi, I recently moved house in early december and wanted to keep my current package and broadband equipment. Contract ends at the very end of december and wanted it to just move onto monthly rolling after my house move didn't want to add more stress o...
Contract Renewal
As my current contract is coming to an end I am receiving emails giving me a price for renewing. Like, apparently, lots of other people, when I click on the “Renew” button I get the “Oops it looks like something went wrong” etc. message.When I look ...
Contract term reset when moving address
I recently moved address and took my Virgin Media contract with me which was due to end in September 2024, however on my account it now shows I have started a new contract which doesn't expire for another 18 months in July 2025. I didn't change or up...
disconnected on 16/12/2023. Bill paid covering up to 18/12/2023.
Virgin has now taken £90.74 from my account to cover January when I have no more service with them. Spent 11 hours on chat to us. this service is so bad and now they are just helping themselves to my money!!!!!!!!!!!!!!!!!!!!!
Order Summary
Hi, I am looking for a copy of my original order summary as I can't seem to find an original email. I have looked on my account details but can not find it there either. Could you please help ?Thanks
Delays in equip repair
Why can’t you give users a reference number? That way they can be informed of progress or lack of progress. Could you message me directly to confirm if you have passed on my complaint?
08000521251
I get calls from above number which others reported as sales calls from Virgin. And I just read that users are automatically signed up for that.I will change it now and think it's not a good idea to call people. If I want to buy something or need any...
SEO Links
Latest Helpful Answers
Most Kudos today
| Member | Kudos |
|---|---|
| 2 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
