Managing Your Account - Cable - Page 265

TNT Sport Channels missing after contract renewal.

I have just renewed my contract and added tnt sport as an extra but it's missing from channel listing ,and unable to get through on phone 150 what's going on

Re: Someone else logged into my netflix app

Hi I am also having this issue unknown profiles on my Netflix

Agreed new contract - but not implemented

MY ISSUEI made a new agreement with VirginMedia on Feb 18th of this year (and received email confirmation)The updated service has not been implemented I am now being billed at a far higher rate, despite a new agreement being in placeI have spent abou...

Unable to find My Cases dashboard.

Hi,I am unable to find My Cases dashboard on my account. Unable to check progress of a complaint. I previously found the link to track my complaint but it has now gone. Regards Paul.

Accepted the deal and renew contract online but account still doesn't get update

I see a message on my virginmedia account to renew the contract so yesterday i have accepted the deal for 18 month contract ( same package with cheaper price ) but account doesn't seem to get update and every time i login to my account its still aski...

No Welcome Email or Customer Account Number

Hi,I just purchased the Gig1 Fibre Broadband pack. I have not received a welcome email, and do not have an account number or area reference. I am not able to track my order or change my delivery day without my account number, which I haven’t been sen...

Forgotten email address for My VM account

I no longer have access to the email registered to my virgin package. When resetting my email it says that the date of birth I am inputting isn't recognised. Any help on changing to a current email address would be appreciated.Thanks

How Do I Apply To Give My Partner Power of Attorney

Hi - The subject line says it all. Unable to get rid of 'To Be Announced' on Media Menus. I have checked everything recommended on this and other sites so there is not a problem with cabling/connections. I also note that the problem may be caused b...

First name spelled wrong on my Account

Hello, I have the same issue. My Surname is spelt Milnr it should be Milne . Regards, Brian.

Welcome email

Hi,I've received all my kit, set it up, and all is working HOWEVER, I can't sign up for an online account because I have not received all the details for my account. Apparently I should have received a welcome email but I haven't?I did receive a text...

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