Managing Your Account - Cable - Page 161

No welcome pack received

Hi I signed up over 2 weeks ago and have yet to receive any emails( just texts) or a welcome pack to enable me to create/ access my account

My father has moved into a residential care home so needs to cancel his services. I have LPA for him

My father has moved into a residential care home so needs to cancel his services. I have LPA for him. He has both his phone and broadband from you

X partner left without closing his virgin media account. Can I get my own account?

Virgin media was and actually still currently is only in my X partners name. He left the family home over a year ago and Iv been paying the bill each month since. The package is costing me £133 a month minimum payment just to stay online. however me ...

Existing account at my new property

I've now twice ordered online to get broadband and tv. I've chosen an installation date and agreed the pre contract documents.I then receive an email saying " taken a look at your order and we've noticed that there is already a Virgin Media account a...

historic account - no way to pay bill ?

I was previously a Virgin media customer. I cancelled my services as moved address and send the tech back. I was suprised that when I checked my Credit file account this week that there was an outstanding amount showing on my bill – it is showing f...

Re: Unable to register for a My Virgin Media Account

Hello.I have the same problem.When I try to register an new account even if I use different email address just show me the same " We've found you"I have also tried creating a new account using a Gmail email address for registering with my own account...

Cancelling engineer visit

My virgin broadband down yesterday after doing the checks on the virgin website it said I needed an engineer visit so I booked one.Today my service is back up so I went to cancel the visit, I've just used two hours of my time trying to do this online...

Wifi Disconnected

Due to insufficient funds my direct debit was declined for my WiFi bill. Was a simple mistake and soon as I realised (same day it declined) I paid the bill . This was as my WiFi had disconnected and as a Uni student I was working on my dissertation a...

I feel constantly lied to by Virgin Media (current issue = ebilling)

Where to start!1) When I signed up for Virgin Broadband I warned the salesperson that the previous tenant who had Virgin Media Broadband in this home said that it doesn't work anywhere except the living room near the router. I inquired with the Virgi...

Netflix email saying cancelled?

Just had an email from Netflix stating I "used" have Netflix through VM and now will be charged by Netflix themselves?my account still shows my package contains Netflix .i see a few people have had this issue going back over a year.any help would be ...

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