Managing Your Account - Cable - Page 161

Unable to log in

HelloI have never logged in online and therefore have forgotten my password. The password reset link doesn't work and does not send me an email (checked spam etc and tried multiple times over the past few weeks).Please help!

Bill is wrong

I need help please. I recently changed contract and was given a summary of my next 2 bill payments before my new contact starts at the agreed rate. My first bill is completely different to what was agreed and try as I might, Chatbot was useless and t...

Re: Virgin Media driver thinks highway code does not apply to them

I will try the link you sent.Unfortunately as I am not a customer I can't make an official complaint to Virgin Media.

When can I cancel?

Searched but couldn't see an answer.My contract ends on the 3rd November so can I give my 30 days notice from 3rd November or from the 4th October so finish on the 3rd?

Positive technician experience today

Hello I just wanted to say that I had a very positive and friendly technician today I.D 24110 Name Sid and wanted him to get that recognition.Kind Regards

Consumer Pricing Bill needs to be pushed

My recent contract with Virgin Media ran out last week (entered at £38 p/m) and ended paying £41 p/m).On Friday evening I entered a new contract at £44 p/m (subject to increase to £47 p/m come "inflation day"), and was pleasantly surprised to learn t...

Can't register account - what is the area referance for Rotherham S63.

Just had my external work done and received the following txt"Great news! We've finished the external work, so you're all set for your istallation on xx xx xx at xxxxxxxxxxx. Please make sure someone over the age of 18 is home.If you haven't got a vi...

Help needed

I also have a similar issue and can not get through to any customer services representatives please advise me on how I can liaise with someone to resolve this matter

Positive Experience This Morning

My M125 broadband contract is up at the end of September & was going from £29 to £44.I called them, and after going through the automated stuff, the phone was answered in 1 ring.Long story short, he instantly offered me the same deal for £19 and he d...

Set up with wrong email

Set up my virgin account with wrong email

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