Why can't VM offer VAT receipts online which most of their competitors offer? In fact O2 ... their 'partner' can do this as well.By doing this you would save considerable amounts of time and money.Also since my original poisting regarding VAT receipt...
I spend from 14:30pm til 18:22 on the 19/08/24 trying to find out why I am being over charged for package upgrade I have not asked for or received, I have had my account suspended due to failed payment despite paying the £50:50p I was initially charg...
Hello, I asked Virgin Media team to cancel my contract last year November, paid all bills as requested. Just find out Virgin Media reported missed payment to credit score companies. This error is causing HUGE URGENT ISSUES. PLEASE HELP!!!
My contract ends on 25th of August just wondering how easy is it going go be to cancel it, as I have read alot of people have had trouble
Just had my latest bill after downgrading my services to broadband only. My contract was up for renewal and I only really used internet. I’ve been charged £82 for Netflix premium backdated to march last year. I can’t get through to anyone who can he...
I've been a loyal and happy customer of Virgin Media for 20 years but am being forced to have to cancel my contract early due to being served a no fault section 21 notice (landlord wants to sell and so is evicting us). Due to current cost of living a...
My old contract started on the 7 th of October 2022 and I had to move from my rented property I. January 2024. My contract should have ended the 4th of April 2024. Since they raised my monthly charges to 68 pounds and I can have a better speed provid...
Customer Service agents and managers have lied to Me on 3 separate occasionsOn Friday 15th I was told I would receive an emergency appointment as for the 3rd time engineers didn't show up - today I was told there's no such thingToday an agent transfe...
Hi - I woould simply like to renew on a contract offering you have online, I have contacted your Customer Services who say they cannot do this ( ludicrous) and I need to go through online chat, your link from my account does not work, and I have foun...
Hiya, I haven't received any account details despite having set up the wifi box on the 2nd August so I cannot set up an account on the virgin media app. I have also not received any billing information.
