Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNot receiving any NTL emails I cannot receive any incoming emails on my Ntl account since yesterday it states "temporary blacklisted IP Address Are there any humans that work for VM I need to complain about my bill, but I can't speak to anyone. Does anyone know what number I can call? I've tried 150 but that doesn't let me get anywhere. Returning Equipments I left virginmedia, and I returned the hub and the tv box with the package that virgin media sent. I have confirmation from Yodel that the package has been returned to Virgin Media on 07/10/2025 but ...Reminder Letters for Returned Equipment i’ve returned my equipment and have a receipt from the Yodel drop shop, but i get reminders from Virgin please acknowledge Accepted renewal offer online 2 weeks ago, no sign of it in account & no contract received. Hi, I accepted an online offer on the 29/09/25. I received 2 emails, one with an order reference number, and another with two pre contract documents. There's been nothing since. I checked the accou...App sign in I can no longer sign in to the App nor on the VM Web.. I have tried all the basic options to fix & also followed the all advanced options offered but still the following problems. Enter Email Addr...Cant login on my VM so I use my @ntlworld.com login expecting to see the new single sign on and i get this message and, what been so annoying, when you click on contact us it sends you on a repeat loop of diagnosis and ...Unexpected new contract when moving home Hello all, I'd really appreciate some help (and some hope) with a contact issue. We've been Virgin Media customers for 5+ years and we've been happy with the quality of our M50 Fibre Broadband deal ...SolvedNo access to my account Ever since virgin started asking us to use 3rd party emails I have been unable to access my primary account. Obviously I did something wrong at the time but now I can only access my secondary account...Virgin want to charge me double I'm currently paying £115 for broadband, unlimited phone and TV including sports and movies. My contract ends next month and Virgin are doubling the price to £219. I can get a virtually identical se...Solved
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