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TNT Sports Disappeared and nobody will help!!

H3lp236
Tuning in

Hi there,

I hope someone can help as I am getting very frustrated. I upgraded to the TV 360 package in June and no longer have access to TNT sports, everything on my account says I should have it but when I spent 2.5 hrs on the web chat they told me I need to subscribe and pay £22 a month. When I upgraded it said everything would stay the same and I have an email and contract that says this including TNT Sports.

There no longer seems to be a phone number so I can speak to someone, can anyone help? 

thanks

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3 REPLIES 3

H3lp236
Tuning in

Email confirmation from June

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Hi @H3lp236, thank you for your post.

We're sorry to hear about the poor experience you've had and that you feel this way 😔

I can see you've spoken to the team since you posted. Has the issue now been resolved?

Please pop back to us at your earliest convenience.

Regards,
Daniel

Yes the team in retentions were very good and sorted the situation.

thanks for your reply