Switch to ebilling

[Idub]

Hello

like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them work.  Please help sort this out for me. 

[Molly_T]

Hi Idub 👋 Welcome to the community forum! Thank you for posting. 

Sorry to hear you are having a little difficulty updating your billing preferences. You should be able to switch to E-billing via the instructions 👉 here - sorry to hear if this hasn't been working for you!

We will need to send you a PM to confirm a few details so we can get this updated for you. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

[Molly_T]

Hi All 👋 Just returning to keep the public thread updated! Thanks to ldub for PMing with me. 📩

I was able to confirm the details needed to send out a new verification email for E-billing. I can confirm it's now all set up and sorted. 
Pleased to see it resolved for you! Let us know if there's anything further you need our support with. Wishing you all the best! 🌞