on 10-09-2024 12:26
Hi
Please can you DM me as well as I cannot find the My Profile page that you keep pointing everyone to, and I want to turn off paper billing.
on 10-09-2024 14:42
Hi @anthoffe
Thanks for posting and welcome to the community.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 13-09-2024 15:34
Hi John,
I have exactly the same issue like everybody else in this topic, not able to switch back to e-bill anymore.
Could you please contact me for further assistance?
Thanks,
on 13-09-2024 17:40
Hi there @brien145
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you are also facing this issue but I would be happy to take a closer look into this with you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.