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andycox's avatar
andycox
Joining in
9 months ago

Unable to stop paper bills‌‌ / E-Billing required

Despite carefully following all of the suggested routes to switch on E-Billing to stop paper bills, I am still unable to complete this seemingly simple request.

Does anyone have a definitive solution to this problem as I don't want to be charged for paper bills yet again this month.

😡Thanks, Andy

E-billing
paper bills

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  • Nathan_B's avatar
    Nathan_B
    Icon for Forum Team rankForum Team
    9 months ago

    Hi there andycox 👋 Welcome back to our forum and thanks for your post 😊

    Sorry to see that you've been unable to change to E-Billing. I'll certainly be happy to take a look at this for you so I'll pop you a PM to confirm some details so this can be done.

    Regards

    Nathan