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No Netflix activation email

Sammi91
Joining in

Good afternoon to whoever is currently looking at this post.

Last week my Mum was contacted by Virgin Media to offer a new contract, which included a standard Netflix account.

We were told that an email activating it would be sent, but after a week of checking her email address/spam folder, the email still hasn't arrived.

Any help will be appreciated, thank you.

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi Sammi91,

Thank you for your post and welcome to the community.

We're sorry to hear you haven't had the email yet. 

To confirm, if you go onto the online account is there an option to activate the Netflix service?

^Martin