activation

6 Topics

Netflix activation on LG TV
Just read that broadband packages now offer Netlix Standard with Adverts. I have Gig2 and want to watch Netflix on my LG TV via the App. I've not received an email with an invitation to activate Netflix. If I log-in to my account, I can find no mention of Netflix. How do I activate Netflix on my LG TV?
Solved
iantresman1
12 days ago Place Managing Your Account - Cable
126Views
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2Comments
£35 activation fee is a bit excessive for an existing customer.
I was considering transferring my SIM to o2 Via a Volt Package that would also upgrade my BBI from 500mb to 1gb with a new 24 month contract, and having both services on the same bill however an 'activation fee' of £35 is unreasonable and a deal breaker. considering I'm an existing customer and its a basically a clerical update to my account, with me doing any manual installation locally with existing infrastructure/equipment, I understand equipment needs to be sent to support the 1gb speed, this should be at max a £10 shipping fee max, not £35? how is this justified. £35 negates any saving I would have made when changing mobile provider over a 2 year period and is a deal breaker unfortunately :( I get access to corporate discounts, yet anything to do with VirginMedia requires 'New Customers Only' I can't help but feel like a second class customer at times. Unless this fee is waived/credited as part of any upgrade, I will need to seriously consider another provider when my contract is served, as my requirements are changing and I don't feel like I a valued customer being charged £35 to update my account.
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IWFT
3 months ago Place Managing Your Account - Cable
143Views
0likes
7Comments
Netflix activation
I had a working netflix connection with my account. However, i moved home and due to changes made at the time, I had to get netflix activated again. I have contacted the customer support multiple times but now 4 months on, I still dont have Netflix via Virgin media. I am now paying for Netflix via my Virgin media and separately to access it. Is there anyone who might be able to help? Thanks. Srikanth
sj6sj
8 months ago Place Managing Your Account - Cable
64Views
0likes
3Comments
360 Free Update - Activation & Delivery Cost Added
When updating from V6 platform (same box) to 360 following the email that a free upgrade is required to access Sky Sports+ has anybody received a £35 activation and £5 delivery fee for the new update and remote?
MatthewHall
2 years ago Place Managing Your Account - Cable
1.2KViews
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1Comment
No Netflix activation email
Good afternoon to whoever is currently looking at this post. Last week my Mum was contacted by Virgin Media to offer a new contract, which included a standard Netflix account. We were told that an email activating it would be sent, but after a week of checking her email address/spam folder, the email still hasn't arrived. Any help will be appreciated, thank you.
Sammi91
2 years ago Place Managing Your Account - Cable
574Views
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1Comment
Netflix added to bundle - but issue and conflicting answers
Hi, Apologies if this is in the wrong forum, or has been answered elsewhere, its difficult to look everywhere!! Recently changed my bundle and have had the Netflix added. I have one issue, and then conflicting info i've been told by different people at Virgin. Firstly, i recieved the activation email quite quickly, but it doesnt work! The link in the email goes to a webpage that says no page found! Virgin Twitter said to ring Faults, so i did, and they said they can resolve it, but here comes the conflicting bit. I've been told, (and seaches online and this forum seem to suggest) that if you already have a Netflix account: - firstly, you need to cancel it first and then use the activation email, log in with your existing Netflix username and your old account would transfer over. - Then I was told you dont even need to cancel, just use the activation link and Virgin's activation will sort it all out and you stop getting billed by Netflix. - Now i've just been told (when calling Faultst to see if they can sort out the non working activation email) that they can sort it out for me, but everything i've mentioned above is wrong, you need to cancel your old Netflix first, that will be lost forever and there is no transferring over of your old account!! They said everything i've previously been told is incorrect! Can anyone please confirm which is correct? Many thanks Max
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Maxieftm
2 years ago Place Managing Your Account - Cable
1.1KViews
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3Comments