Get bills older than 12 months

[jimanu]

Hi,

I need bills older than 12 months for tax returns.

I was told on the phone with an agent that I would need to go through a solicitor to get these. But after searching, I can see a thread here where the customer was told they could get bills from outwith the 12 month period, at a cost of £2 per bill.

Which is it, please?

Thanks

[Alex_RM]

Hi jimanu,

Thanks for posting and welcome to our community 🙂

Sorry for any confusion regarding copy bills, if this is a standard copy bill we can arrange this at £2 per copy.

If this is for a full breakdown of call itemisations for a court order for example, it's not something we can do without it going through a solicitor.

As you're wanting a standard copy bill I've popped you over a private message to get a few more details from you.

Alex_Rm

[Alex_RM]

Thanks for joining me over private message jimanu,

Glad I was able to help 🙂

Alex_Rm

[Robolovsky]

You can get 18 months worth of bills via your online VM account. Many companies go back longer than this and I think that two years should be the bare minimum if people are using paperless billing.
You can phone Customer Service and they will be happy to give you the totals further back than that at no cost. Make sure you tell them that it is only the total that you want, I don't think they will give you the full breakdown.