Forum Discussion

jimanu's avatar
jimanu
Joining in
2 years ago

Get bills older than 12 months

Hi, I need bills older than 12 months for tax returns. I was told on the phone with an agent that I would need to go through a solicitor to get these. But after searching, I can see a thread here w...
Alex_RM's avatar
Alex_RM
Forum Team
2 years ago

Hi jimanu,

Thanks for posting and welcome to our community 🙂

Sorry for any confusion regarding copy bills, if this is a standard copy bill we can arrange this at £2 per copy.

If this is for a full breakdown of call itemisations for a court order for example, it's not something we can do without it going through a solicitor.

As you're wanting a standard copy bill I've popped you over a private message to get a few more details from you.

Alex_Rm

  • Jazzy2's avatar
    Jazzy2
    Joining in
    2 months ago

    Hi Alex,

    I have a similar issue. 

    I have a few accounts with VM but recently closed one.   Whilst I still have access to it and can view my bills from November 2023, I cannot view the older bills and require them. 

    Please could you help. 

    Thanks, Jas

    • Daniel_Et's avatar
      Daniel_Et
      Forum Team
      2 months ago

      Hi Jazzy2 👋 Thank you for your post and welcome to the Virgin Media Community 😀

      In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

      If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

      Regards,
      Daniel