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Darran71's avatar
Darran71
Tuning in
2 years ago
Solved

Contract renewal

I recieved an email 3rd May regarding my co tract ending and that I have an exclusive offer to recontract. I read through the new offer and decided to accept it. I recieved 2 more emails one with the...
  • Zach_R's avatar
    2 years ago

    Hi Darran71,

    Thank you for your post and welcome back to our community forums. We're here to help.

    I'm sorry to hear you're having a bit of trouble with a recent order. If you've done the order online then it can take 14 days for the new deal to begin. If that timeframe has passed and you still have some concerns with it, please let us know and we'll take a closer look over things.

    Thanks,