landline phone not working

[hitchhiker]

a friend of mine who lives in the Poole area has no dial tone on his home phone and when i ring it from my phone i get the "it has not been possible to connect ... " he Live in the [REMOVED] anyone else having similar experiences?

[MOD EDIT: Personal and private information has been removed from this post.]

[Cardiffman282]

He could check for local faults on 0800 561 0061 

[Paul_DN]

Hi hitchhiker,

Thank you for reaching out to us in our community and welcome back, it has been a while, hope you have kept well, sorry to hear your friends phone line isn't working, I have checked the area using the post code provided however I cannot see anything, have you checked our Service Status to check if there are any known issues, they also can run further diagnostic checks Via their Online Account, you can also find further help/ support around Landline issues here.

If you know your friends details we will be more than happy to take a closer look, I have sent you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.