Best phone for 'landline'
Two nice Virgin engineers came out this morning to diagnose the fault with the new landline. They replaced corroded junctions outside and the internal cable and gave us a longer one as well and still the fault persisted. Let me describe it to you, when you dial a number or use a stored number, the line makes a clicking sound in a pattern as if someone is dialling something else in the background (if you remember the old telephones with a dial on the front, a similar sound to the dial returning to position after each digit dialled). Anyway they then put an old phone they had with them into the router for testing and it worked ok. So they concluded it was the nine month old gigaset phones that we bought after the switchover that had the issue, probably in the base unit as the second handset made the same noises and didn't start dialling out for maybe a minute or more, just clicked away busily to itself. So after that too much info explanation, can anyone suggest or share what phones they are using with the new system that are trouble free. There is so much misinformation out there that I think it would be really helpful if Virgin could definitely say which phones will work if one is buying new ones. thanks for any thoughts !
Hi ZebinBristol
Welcome back to the community forums
Sorry to hear your about your landline issues, but glad to hear the team were able to identify the issue at the appointment.
I would believe that most newer standard model phones would work. Though yours sounds like and all singing and dancing phone from what I can see on google.
We aren't able to confirm which specific phones would be compatible sadly. I would suggest, if you're able to, speak with a store member to see what phones would be compatible with your own set up and with the new digital IP phone system that is being introduce industry wide.
The community will also be able to answer and give advice further on what phones they have or be able to advise you further.
