on 30-03-2024 06:02
i'm so frustrated my all the calls i get on my landline.
on 30-03-2024 08:07
We always let the unknown & unexpected calls got to voice mail, now we have very few nuisance callers.
Number blocking is not so useful as the scam caller uses a new number ever day or every hour.
on 30-03-2024 11:48
@geriann wrote:i'm so frustrated my all the calls i get on my landline.
This is something you will have to do yourself through devices like trueCall
Virgin cannot do any call blocking themselves as scammers have the ability to clone genuine numbers used by legitimate companies & residential customers. This would stop genuine calls getting through with the obvious consequences.
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on 30-03-2024 12:04
Hi Geriann 👋 Welcome back to the forum - Thanks for posting!
Sorry to hear this feedback about the issues with your landline receiving unwanted calls.
You can find a full list of our call features here 👉 Landline call features | Virgin Media Help . As other members of the community have already advised, we don't offer blanket call blocking, but we do offer blocking withheld or anonymous calls. Just let us know if you would like some help getting this added and we can send you a PM.
You can also find some handy information about dealing with fraudulent or nuisance calls here 👉 Dealing with Fraudulent Calls & Vishing Scams | Virgin Media Help .
Hope this helps! Wishing you all the best.
on 08-04-2024 21:23
On Virgin Media it says "We offer Anonymous Caller Rejection. This helps reduce the incoming calls from withheld numbers."
If that only blocks callers who call from an anonymous number then that wont help me, because 99% of the calls i get are from numbers that show on my landline phone's screen.
on 08-04-2024 21:24
Truecall products start at £109.99p!!