Forum Discussion
- bardarTuning in
after almost 2 hours on whatsapp and 35 minutes on the phone, whatsapp finally replies and says new power supply in the post, delivered in 3 to 5 days.
sanity at last, no mention of a new remote as one is kaput (only used when the kids are staying over so not a great hardship) i guess that phone calls for another day.
- newapolloVery Insightful Person
Hi bardar
You should be able to order a replacement remote by following the links for the V6 box on this page >
- Matthew_MLForum Team
Hey bardar, thank you for reaching out and I am so sorry to hear about this.
Please do keep us updated on the new power supply.
What is happening with the remote control?
- bardarTuning in
still waiting on power supply, remote is completely dead, took it to a local shop to test,
tried to order a new one from link poster above gave me.
Sorry, there was an issue placing your order
Please try again later or chat to one of our team for more help.
- bardarTuning in
just to add, i received a new remote today in the post, still no plug though 🤐
- bardarTuning in
now been sent what looks like a signal booster plug, with the end part to screw cable feed into.
next time i have to contact VM i think i will take note of the total time out my life from start to finish to resolve issue.
please note this does not include the folks on this forum
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