False information supplied to Clearscore/Equifax
I recently applied to Clearscore.com (whose information is based on Equifax reports) and the result has come up with three anomalies, all reported by Virgin Media.
Two relarte to non-payment (June and July 2023) and one to default/repossession. As I pay by direct debit and have checked my bank statements these reports are false and are impugning my integrity. Desp[ite many attempts to contact Virgin Media by online redirection and telephone I am unable to speak with anyone to ascertain why this has happened - I get a "Ooops, Wrong Page" response online. If I cannot even get a response by email what is the point of having fibre broadband from Virgin Media?
You can also email all the details with documentary proof of the alleged inaccuracies, to creditfileamendments@virginmedia.co.uk
They should respond on a 14-21 day basis.