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Old landline number move

Tuning in

Hi I need my old landline number porting over but I've spoken with 3 agents over the phone and none of them seem to understand what I am asking them to do. I tried calling retentions but there isn't an option if your thinking of leaving anymore. What can I do to get this resolved?


Joining in

 have just had a new Virgin Media fibre service installed and didn't know if I could port my landline number from EE?

Glad to hear this 🙂  @Johnt4791 Please do not hesitate to contact us if you need any further help

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Yes u can just need to get vm team to check