Landline problem. Unable to call 0330 and mobile numbers, getting engaged tone instead of normal ringtone

[gsmith_falkirk]

Do not know hpow long this problem has been ongoing but certainly all day today.

[Daniel_Et]

Hi @gsmith_falkirk 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

Have you tried following all the advice provided in this article here?

If you have and you're still no further forward, please pop back to us at your earliest convenience.

Regards,
Daniel