Dead landline

[cantona71]

Same problem as a lot of people - a dead landline with no dialling tone. Have checked all the obvious things like connections, equipment ( even bought new phones). Getting through to VM has been a problem as I can't use the phone and the live chat is no use. Any ideas on how to get the solution to this problem moving? I would be grateful for any help.

[Gareth_L]

Hello cantona71

Thanks for your first post and welcome to our community.
Sorry to hear you're also having an issue with your landline.
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security. 
If you can check the logo at the top right of your screen that would be great. 
Gareth_L
 

[Gareth_L · Accepted solution]

@cantona71 Thanks for your time over the past day.

Now we've arranged for an engineer to visit, can you please let me know how the visit goes?

Gareth_L