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Massive lag spikes, rubber banding when playing Battlefield 2042

On our wavelength


For the past three days I've had to reboot my Hub 4 every time I want to play Battlefield 2042. If I don't I get massive lag spikes, rubber banding and higher than normal latency.

I've also been playing World of Warcraft and that plays fine.

Once I reboot the Hub it is fine.

Any idea what could be causing this?


Super solver

BF2042 on PC has been fine for me.

Are you :-

Wired or Wireless on Gaming device ??

Hub in Router or Modem Mode ??

Red (VM SH2 AC Beta tester)
Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS GT-AX6000 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk. If you are happy with my answers please press Kudo ?

Tuning in

I play BF5, Its unplayable. I am getting great speeds, but terrible latency issues, delayed packets and packet loss. Its horrible. The speed is consistent, 550mbps/50mbps, but my latency goes from circa 20 to 80, back to 15, back up to 150, down to 20...its horrific. The entire time I have that warning circle on when playing BFV. If I am playing SWOTR etc or any other game like an MMO, its less of an issue, but FPS is impossible to play. I am so annoyed. Only had this for 1 month and its terrible. I want to cancel. 

Hi @NoGGy 

Thanks for posting and welcome to the community. 

Sorry to hear of any issues with the gaming. This would indicate a server issue I'm afraid and not something we can assist with. 

Should you wish to disconnect the account however, there are three ways to do so;


1) Call us on 150 / 0345 454 1111 option 4.
2) Whatsapp message on +447305 327 112
3) Write to us - Virgin Media, Sunderland, SR43 4AA


Best wishes.

Forum Team

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Can you please explain how that's the case, when you can see hundreds of posts with people having the same issue? 


Hi NoGGy, 

Thanks for coming back to us on this one. I can see since posting, you have been contacted by the team and they have arranged an engineer visit for you. 

Please let us know how the visit goes. 


Forum Team

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