Virgin community emails going straight to spam folder

[roy247]

Started about a week ago any replies I get from the Virgin community go straight to my spam folder so I obviously don't know about any replies. Can one of the forum team push this in the right direction please.

[Ashleigh_C]

Hi all, 

Thank you for posting and updating us! Just to let you know we have now raised this with our teams and are investigating.

[roy247]

Hi Ashleigh_C,

Hopefully it will be sooner than later or never,