Forum Discussion

stephenbrowning's avatar
stephenbrowning
Dialled in
3 years ago

Looking at the comments re the loss of Email folders on the VM server logins (and IMAP?)  I'm rather glad I still use POP to Outlook 365 folders, all on my PC!!  And we did discuss what happens to emails which were sent while the VM Servers were down...  Hopefully that will just have caused an initial failure message back to the Sending server which will have tried again after a specified interval.  Increasing said interval for subsequent failures then finally deciding sending is not possible and notifying the originator by email back to their system.  

  • HenryQ's avatar
    HenryQ
    Superfast
    3 years ago

    Yes, I too still use POP3, and also backup my Outlook *.PST files to both OneDrive and a locally attached hard disk.

    On VM's Webmail, all my emails (>56,000 of them since the 1990s) have been marked as unread. IMAP users have the additional pain of disappearing folders.

    I'm not sure whether to touch anything or wait to see if VM sorts out the synchronisation issues.

  • stephenbrowning's avatar
    stephenbrowning
    Dialled in
    3 years ago

    But the few folders I did have on online webmail are still there if I log onto email on the Virgin site...
    Also the Archive Folders. 

    The folders also appear on my Windows 10 mail client, account set as IMAP....   
    But some folders, including the Archive, were only populated when I changed the Acount Sync settings to 'any time' instead of just the 'last 3 months'.  The Inbox gets updated continuously as the setting is to download as they arrive.  

    Hope that helps

    Steve