Hi I have had my Virgin.net email for over 20 years ago and yesterday it stopped working , I was directed to a help page and was instructed to use an alternative email address to log in and to change my password. I carried this out and verified my email address and I still have no access to my emails as it just keeps telling me my details are incorrect. I waited for over an hour to talk to someone from virgin on the chat page and after 10 minutes of discussions they then informed me that Talk Talk were in charge of virgin.net emails and to contact them.
When I contacted Talk Talk and eventually got to talk to someone in the Tech department he rudely stated that it was nothing to do with them and they had nothing to do with Virgin.net emails , I asked him why Virgin would tell me that if it was not true and all I got was well I do now know and he then hung up on me.
Is there anyone that can help me recover my email as I use it for my business.
