Forum Discussion

ModTeam's avatar
ModTeam
Moderator
2 years ago
Solved

+++ Known Issue+++ "Your Virgin Media Mail account is currently unavailable" RESOLVED

Hi All,  We are aware of an issue affecting some customers being unable to access their Virgin Media Email accounts this morning. This has been raised and our team are currently investigating this ...
email
locked
unavailable
webmail
  • ModTeam's avatar
    ModTeam
    2 years ago

    We've had confirmation this issue has been resolved and normal service should now have resumed.

    Any customers experiencing difficulties accessing email should open a thread for further support.

    Apologies again for any inconvenience this issue may have caused.

paul1965's avatar
paul1965
On our wavelength
2 years ago

Got the message Virgin Media Mail account is currently unavailable when I checked emails as usual at work today, email was working fine late last night / early this morning.

 

 

  • necronom's avatar
    necronom
    Dialled in
    2 years ago

    I have exactly the same problem.  Got to work and saw the error.  My phone seems okay, just webmail.

    I tried deleting all the virgin media cookies, but no change.