Forum Discussion

colenum's avatar
colenum
On our wavelength
9 months ago
Solved

I am a VM Broadband customer yet I have received the virgin.net email closure message. Do i ignore it?

I have received an email from Virgin Media saying: "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in ...
  • colenum's avatar
    9 months ago

    My issue is now resolved thanks to Nathan_B in the Forum Team.

    They arranged for my virgin.net email address to be linked to my active VM Broadband account.  This normally takes 3-5 days to be completed.

    If you want to keep your virgin.net email I suggest you start a new conversation thread of your own so it can be seen by the Forum Team.