Community Natter
For tech-free friendly chat and 'off-topic' conversation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

VM customer support

To those who are unhappy with VM's  customer support and hoping that it might be improved, prepare for disappointment. VMO2's chief executive  Lutz Schüler was quoted in yesterday's Sunday Times "VMO2 employs far fewer staff, 19,000, partly because i...

jpeg1 by Alessandro Volta
  • 1139 Views
  • 8 replies
  • 1 kudos

No support available in ireland

No support in ireland for broadband. Please do something about your irish division.-no community forum-no response via twitter-no responce via whatsapp-1 hour q on phone-broken website - a good example is 'setup direct debit' - doesnt work / hangs / ...

ctgarvey by Just joined
  • 393 Views
  • 3 replies
  • 0 kudos

Letter re late direct debit

I received a letter this morning advising me that the recent payment to my account took longer than normal to reach them because the reference number quoted was incorrect. I pay by direct debit (and have for years), so they must have got something wr...

patb63 by Joining in
  • 323 Views
  • 3 replies
  • 0 kudos

Sales Team 0800 183 6408

I keep getting a call from the sales team which I don't mind as I'm due to renew my deal soon anyway so interested in what they are offering but as soon as I confirm my address to them they hang up.  Does this mean they have no better deal for me or ...

Liklihood of getting a better deal

We're on the volt package at the minute (whatever the one is that has the sky sports, movies, extra TV box, 02 sim etc).We only got it for the 1G fiber to be honest as it took a long time for it to be installed in our street and it was apparently the...

m1aroo by Joining in
  • 187 Views
  • 3 replies
  • 0 kudos

Moving Existing Equipment

We have two white splitter boxes, one at each end of the through lounge/dinner. One has the connection to tv box and the other to the internet hub and phone. We want to change our room around which will mean swopping the hub to where tv currently is ...

Akela by Joining in
  • 898 Views
  • 4 replies
  • 0 kudos

Disgruntled customer - no better deal

I have just had a conversation with the virgin team, I am a 20 year plus customer and they offer me nothing to sign into a new contract, I am disgusted, I’m going to shop around and see if I can get a better deal elsewhere, plus, I will never recomme...

jim1951 by Tuning in
  • 344 Views
  • 4 replies
  • 0 kudos