Community Natter

Massive Price Increases!

Anyone else shocked at the massive price increase! My VM bill was £135 PCM for Sports/TVT/Movies all TV(ish) 500Mbps and phone with 3 Tivo boxes. My renewal price £183. Nope it's going! Cannot justify that increase for no improvement in service.

Is nothing straightforward about Virgin?

I find the whole thing difficult. I am pretty literate with other on-line exchanges - but Virgin always get me at it. My old sign-ins won't work - until I persist. A password refused last year - works OK this year. An issued passkey number is never a...

Red Button services not working 😡

Anybody else having issues with the red button services on Sky Sports? Never works! And Virgin don’t seem to give a toss!

Resolved! Can't get into hub settings

Hello, I need to get into my hub settings to switch off 5g so I can set up a device on 2g, but I don't know my password to get access to the hub. I've connected to this link http://192.168.0.1 and I have this message " Sign in to view or modify your ...

Wasting money posting letters to us

Why do virgin send out letters to customers advising of the latest increase in price, don't virgin believe in emails, you are an ISP what does it cost to post letters to every customer, which we have to pay for, the letter isn't even personalised it ...

This forum is full of complaints mainly about billing not the service provided

This forum is mainly about billing complaints come on virgin get your act togetherYou are now worse than talk talk and that's not good

Packaged and prices

Just wondered what everyone is paying I’m paying £85 for big bundleV6 box with mixit tv1gig broadbandphone line with talk more evenings and weekends. Personaly I think £85 is a joke so was just wondering what others have or what I could do to lowe...

An average speed cannot be "up to"

In Virgin's latest price rise email they try to justify the cost increase with a number of points, one of which is: Broadband you can count onYou're on a network that's 99.86% reliable with packages available up to an all-you-can-stream average downl...

Network trial ending

I've been on the network since November 2022 and it's due to be disconnected on the 15th March. I've been trying to get a deal to continue using the broadband but it's been difficult. I looked on the website and saw 500mb for about £33 per month. I s...

Huge Price Hike

Just been informed that my bill is going up by £30 ti £115So I rang to try and save money and yet every single offer they came back with was higher than £115 (and I mean every)The only premium service I have is TNT Sports which I am happy with.I pay ...

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