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Resolved! Need help reviewing my package and equipment

HiThe package I receive from Virgin is well past its expiry date and I am now paying far too much for what I receive. I am reviewing the situation which includes whether or not to switch user particularly as I my property can be supplied FTTP via Ope...

oner1 by On our wavelength
  • 933 Views
  • 7 replies
  • 0 kudos

Renewal short changed

A customer for >15yrs, NTL daysComing into my renewal, 250mb BB, weekend calls and mega TV normally £50, renewal £90.This is ridiculous, the price is astronomical when compared to new customer bundles, why do virgin not appreciate their loyal custome...

Italian subtitles how to turn on

I want to have Italian subtitles but when I go to settings I can only turn them off or have English. Is it possible to select other languages?

marcho by On our wavelength
  • 217 Views
  • 3 replies
  • 0 kudos

New Broadband Installation

Hi,I signed up for VM broadband and TV and it was supposed to be installed last week. Nobody even called me to say the engineer wouldn't be arriving. I have called multiple times and spoken to many people and they all promise to call me back the foll...

Have been on here

I came to post a question and had reply for me to enter my account number before answer. Will there a problem asithink should have not done it

Artwork on Communications Boxes

Would anyone know of a contact to be able to gain permission to put Artwork on the green communication boxes that Virgin are responsible for? I have had permission to do this on BT ones, and the process was quite simple, however I can't find any info...

CAubrey by Joining in
  • 200 Views
  • 1 replies
  • 0 kudos

Monthly Bill

In January 2023 my monthly bill amonuted to £89.00 on an 18 month contract.In Janaury 2024 this has now come through at £111.00, an incrase of some 25%Nothing has changed and I can't recall receiving any notificatoin of such an increase, and while mu...