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interruptions to service

Is it just me or does anyone else suffer from regular interruptions to service between 0001 & 0200?I usually try to watch something on TV360 but if I use an app like channel 4 or ITV X to stream there is usually a connection error. It usually sorts i...

Looking for insight into Virgin Media service and customer support.

Hello all.It's been some years since I last posted on here. I finally escaped Virgins grasp and went with TalkTalk UFO. Those were the best years of my internet life. It had its own support set-up that was superb. I only ever rang them twice in the y...

One4All Card

I officially became a Virgin Media customer on the 20 May 2024, when the €100 One4All Card was on offer with 1GB Broadband. When and how will I receive this?

20 years of being a customer, 3 hours of webchat, I’m outta here

Today I wasted 3 hours of my life I won’t get back. I rang up last week to try and sort my contract out but I ended up with a migraine, I suffer chronic daily migraines and have fibromyalgia too. It was a struggle, I was given a rubbish price and had...

Virgin Media Ireland post

Moved here from US, and I have seen a fair share of bad customer service. But I must say that Virgin Media's home installation technical appointment now top them all. Here is a short summary, I have had 3 appointments now (over a span of 1 month),...

Avoid this company at all cost, SERIOUSLY AVOID

(from my trust pilot review)Where do i start with this farce, I have never dealt with such a poor customer services in my life. We have been with Virgin Media for 27 years and for many years they were great. You could phone up a UK call centre and ta...

How do I sign up for Forum

I would like to join Forum. How do I sign up for this.

Monthly charges

My current package is M250 + Maxit TV + Sports + Any time telephone. I am 'out of contract'. My monthly bill keeps going up, it was about £75 a few months back and this month is now at £95. What are others paying for this package? Should I move to sk...

VM CEO Steps Back

Announcement from VM here.Some facts about prostate cancer.Best wishes to all at VM over this.

VMO2 Integration

Does anyone know if there is more integration between Virgin and O2 to come or is it all done now? I thought at one point they were going to move to a single brand for everything and all services were unified but maybe things have changed.

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