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Re: Sadly fed up with Virgin

Hey wolvie,Welcome back to the community and thanks for taking the time to post here on the forums.Like all Liberty Global-controlled businesses, we're not immune from completely ignoring our customers' specific concerns  and idly and shamelessly dis...

Anonymous by Not applicable
  • 2 replies
  • 2 kudos

WFH minimum broadband speed

With the cost of living being what it is and the advertised mid-contract price rise, I'm looking to reduce my present Bigger Bundle package.What is the lowest broadband speed that people have found that they can still work from home with, we use team...

Taff7996 by Tuning in
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  • 0 kudos

VM = O2

In case anyone hasn't seen it yet. The next step in the merger.

Program Quality

Does anyone else think that the quality of programming had declined rapidly over the past couple of years, whilst costs have risen?

Bronsey by Joining in
  • 4 replies
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20+ years blueyonder/Virgin customer, time to leave

Have been without broadband since Sunday before last (10 days now).I'm not sure if it's a local area manager who is at fault or some other reason, but I've never ever ever seen it this bad.The second day they said: "we've identified the problem and h...

Poor Customer Service

Poor poor poor an never get to chat got a reply 17hrs later but still didn't get any further. A customer of many years and if I'm not offered the deal at £28.99 for 200+ broadband and o2 sim I'm off

Unable to talk to anyone regards cancellation

Phoned up today, went through the options, asked to be put through to “thinking of leaving” connected to an Indian call centre, very difficult to understand the accent, eventually told him I wished to leave VM,and he said he would direct my call………. ...

Hannahman by On our wavelength
  • 1 replies
  • 0 kudos