Recent DiscussionsWhat we're watching now...Continuing The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only O...Missing Sky Cinema Hi, I am new here. I have recently talked to Virgin Media to renew my contract. i was told that my package would be identical to before and at the same price. The call cut off and I waited for som...Strange Apology from VM I have just received a strange email from VM which arrived out of the blue and seems a bit over wrought really. It's clearly a mass mailing but it is very vague: "We're sorry. We've been busy impr...SolvedVirgin blaming staff for giving wrong info https://www.theguardian.com/media/2025/nov/11/virgin-media-transfer-account CS contact Anyone know how to contact support via email? Or at least in writing? So.. under UK law customer service MUST be available by "writing" as the primary method and can 'additionally' be available by o...Digital ID Cards https://www.bbc.co.uk/news/articles/c4g54g6vgpdo What could possibly go wrong?! Silent call from Virgin I have been getting silent calls from Virgin 0800052 0557 How can we stop them? I keep being signed out of the Community For weeks now, despite always ticking "keep me signed in", I am being logged out about every hour most days. It is really tiresome because when signed out I don't get notifications for posts and have...Dragging VM to the Ombudsman: What are your odds of winning? So you have exhausted the formal VM complaints process and are probably feeling exhausted and bewildered as a result. https://www.virginmedia.com/help/complaints But there is one more avenue ope...Inconsistent pricing for same service Not sure where to post this. I’ve just noticed my mobile phone plan provider started offering an internet service. My great surprise is that the service provider is VM and the same deal costs half of...
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