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Moving Existing Equipment

We have two white splitter boxes, one at each end of the through lounge/dinner. One has the connection to tv box and the other to the internet hub and phone. We want to change our room around which will mean swopping the hub to where tv currently is ...

Akela by Joining in
  • 3 replies
  • 0 kudos

Cable removal

Hi, iv recently moved into a property that had VM. There is a 1.5 meter cable in the middle of the loving room wall (presumably where the old tenants had their tv). I need it removing for obvious reasons (I'm not putting a TV on the wall). I called V...

Bnnyhury by Joining in
  • 1 replies
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i can not seem to cancel my order by phone or app or whatsApp i keep being cut off.i am a new customer and have changed my mind , this driving me mad.could you please help steve job

new contract

I have just renewed my contract for £32 a month, Big bundle, 125 mbs, mixed tv and phone.After telling my son who has the same bundle plus one wi-fi extender he has told me he is payingalmost £80. Why is he paying so much more, It seems so unfair.

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

No TV or internet

As of 1pm yesterday (2 Feb) both my TV and internet stopped working. Status page said there were issues in my area but they would be fixed by 3pm,then 6pm then 6 Feb!I phoned virgin last night and apparently need an engineer but the first available a...

Resolved! was virgin down

VM in the newsVirgin Media internet down: Service goes offline in middle of working day, users complain ( have had no issues today in area 30, although ongoing local minor tv issue.

ALF28 by Super solver
  • 3 replies
  • 0 kudos