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Forum Posts

Praise for Ilyas_Y

I just wanted to post a huge thank you to the moderator/employee Ilyas.He has been really patient and helpful through several weeks of sorting out my WiFi pods and a cabling issue.The forum team really are the best for sorting out problems.Thank you!

billkilv by Up to speed
  • 0 replies
  • 2 kudos

uk call centre

I'm desperate to speak to someone who not only I can understand but someone who also understands me. Had continuous issues since moving house & on the verge of leaving. Any help greatly appreciated.

Resolved! Builder cut cable

Unfortunately the builders working on our driveway cut through our Virgin wire today.I have booked an Engineer visit. Will they be able to fix it or do I need a specialist Engineer? 

LouiseB3 by Joining in
  • 2 replies
  • 0 kudos

Wifelovers site blocked

Hi it seems virgin media are blocking this site has anyone any idea anyway around it ?On the site it says their is a block by my internet provider ie virgin 

Resolved! CATV Identification

How do i find out who owns the CATV Covers outside my house. I want a dropped kerb and need permission from the company who owns the CATV but theres no way to contact anyone about who owns them.

Snappy89 by Tuning in
  • 5 replies
  • 0 kudos

O2 Priority access

Hi,Does anyone know if we get access to O2 priority if you’re a VM broadband customer but not a mobile customer? I appreciate the has been an issue with logging in as VM customers but  wanted to check if this was a separate matter. Many thanks, James


Hello.  I see on the community that this is a way to get details for a reference.  I worked for Virgin Media Business in the collections department.  I have a hard copy reference,  however the job I have applied for will only accept one of their refe...