Early Contract Renewal
Our current contract ends at the beginning of June 2025. Recently we received emails from VM offering an early contract renewal deal, but the details both in the emails and on the website are very confusing.
In the description of how the offer works, it states:
"Step 1 – New 18-month contract starts
Your new contract starts, but the price you’re paying now will be carried over to your new contract for the remainder of your current term"
Does this mean that the current price we are paying continues up to the June date without the imposition of the RPI + 3.9% increase that would otherwise have been due in April?
It then goes on "Once that ends, you automatically start paying your new, exclusive offer price. Remember, it’s fixed until March 2025". Does that mean that the offer itself ends in March, or that the price of the service will rise by £3.50 as per the offer terms, bearing in mind that the price quoted is described on the website as "Current monthly price from July 2025", which would imply that that is the price that would be paid from July onwards till the next annual increase is due.
This is all very confusing. Can anyone clarify what is really meant in this offer please?
