My contract will end on 20th August 2025 and like last time had an email for a " Like for Like ", deal. However, like so many other customers it didn`t include TNT Sports which had been taken out of the new packages and sold as an extra paid for channel. After ringing up and talking to them, they had no choice but to add this in. Also in previous packages, I see they have gone back to offering the free sim card on unlimited data, etc.. Since this was not offered on my last renewal, as they had taken it out, my family are now on 4 x sim only deals, 10gb, doubled to 20gb with volt at £10 each. So, when I come to renewal, is their a chance of not taking the sim card and using this credit for different services? When I have talked to them before about taking channels out, like the kids, films, which I don`t tend to watch much of, they have said that the price will go up by taking these out? It`s mainly sports that I watch and have been a customer since the Tele west days and have been happy with the service on the whole. I won`t be accepting the offer via email again this time, I need to speak to an advisor that can actually tailor a package for my needs, and being flexible about dropping items and adding other ones as replacements. I have offers from TOOB in my area, which is Full fibre from cabinet to router, rather than copper wire to router like Virgin. Also no annual price increases with TOOB. So if I left Virgin Media it`s just the tv side of things that I need to sort out. My landline is never used, and once again, having said about this being taken off, it adds more to the price. So, let`s see what Virgin Media offer me this time and I will then consider staying with them or moving on. I am now contacting other providers for TV deals and also TOOB about Broadband to see what I can get. Toob is £25 a month on an 18 month contract with 900 upload and download speeds which is enough for me. Currently, with the 2 price increases since I took out my contract, initially it was £79 a month, now paying £88. As previously stated, I`ve been a customer for over 30 years and am probably the closest I`ve been to leaving this time than anytime before. Good luck to all those trying to renegotiate new deals, and any information on tv package providers, mainly for Sky Sports and basic tv channels would be appreciated. New customers to Virgin/Sky seem to get great packages to sign them up, but not great deals for long term members.
