Community Natter
For tech-free friendly chat and 'off-topic' conversation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

contact

why can I not reset my memorable word? I have tried everything suggested. Cannot even get through on the phone, why is it impossible to contact Virgin Media.

Broadband ordering, and delivery issues

I placed an order online on the 21/06/2023 for delivery on the 24/06/2023 (day after we moved into our new house) but only received my pre-contract information, no welcome email or delivery information received. I can't sign into My Virgin as it stat...

Resolved! no devices left

No devices left can you reset my devices please even although I'm using the same computer, DOH!

cornie by Joining in
  • 559 Views
  • 2 replies
  • 0 kudos

Why does VM overcharge existing customers?

I have spoken to a number of people recently that are paying less for their VM broadband than I am and i've been with them for over 12 years. Obviously this is deeply insulting for someone that has always paid their bill on time for so many years. Th...

Strange email from Virgin

I got an email today containing the following:"Top tips to get the most out of your new connection"and "It’s been a few days since you started living a life supercharged with us,"New connection a few days ago?I have had this cable service since the d...

Cable removal

HelloWe have some old TV cables crossing our property and one coming down from the eaves to an old white box terminal (long removed).How can I get these straggling inactive cables removed from the house?TIADG

DGrant by Joining in
  • 430 Views
  • 4 replies
  • 0 kudos

Resolved! Silentgard

Just had my adaptor through from Virgin for when my phone line changes in July.  Does Virgin know that the leaflet gives Silentgard telephone number which does not work?  I have read on here that the web page isn’t working either?

hagus by Tuning in
  • 511 Views
  • 3 replies
  • 0 kudos