Heavens above! give customers a choice of music while they wait. I'm guessing most of your paying customers are not 15 year olds content to sit through endless chart-busting RnB singles.
Virgin subcontractors Nexfibre are installing fibre on our road. There has been no letter drop and i wanted to understand what the schedule was and if they will be digging outside our property. Please advise.
I have had a Virgin.net email address for many years.I was using it this morning then i was suddenly locked out. I got an error message to say that my account has been locked and that I need to re-set my password.When I try to log in I am unable to ...
Hi , my tv has been down for hours it says cs2004 and wifi Virgin customer service said it’s only a problem with mine , and a technician can’t come till Wednesday! apparently as I’ve someone that works from home if I pay an extra 6 pounds a month I c...
I’m a bit confused about this forum. I had thought that this was the place to report a damaged box? I have not received a reply to my original post. Only badges?? I cannot see my original post and no one has replied to my message yesterday. Is ther...
I’m currently on hold for the FOURTH time, been on the phone to virgin media for 1 hour and 45 minutes as I want to downgrade my package to broadband only. I’m being offered various different packages that include tv and landline (which I don’t want ...
TRYING TO UPGRADE MY BROADBAND WITH VIRGIN, TURNS OUT A NEW CUSTOMER GETS IT FOR £52 A MONTH AND THEY ARE TRYIONG TO CHARGE ME £78 FOR THE SAME SERVICEPROBLEM FOR THEM NOW IS I CAN GET THE SAME DEAL FROM BT FOR £34.99 A MONTH AND GET 3 MONTHS FREE, S...
I have agreed with Virgin to continue my Virgin Ultimate Bolt contract for another 18 months. I know it's not called this now, but have all the things I had for £80.75 per month instead of £60. This is about the same rate as my favourite biscuit, cho...
I have been waiting to join upp for almost 2 years. Met their CEO at an event in my town he said that I should have access to their broadband by the end of June its November now. Upp have joined with Virgin so do I still wait or end my hopes?
