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Cancellation

I have been trying to cancel my service. My current contract expires on the 24th November and I do not wish to continue. But am finding it really difficult to do this. When I have phoned I have been on hold for 30+ minutes then fobbed off and told I ...

VIRGINITY

I recently bought Richard Branson's biography Vol 1 called 'Virginity' in a charity shop for £1. It's a good read.I have 18 months to finish it and am now committed to buy the promised Vol 2 hopefully in another charity shop. I look forward to his co...

Rip off

Anyone else feel ripped off my Virgin? Genuinely thinking they need to be investigated by Rip Off Britain and the BBC.

Switch to Toob?

My current Virgin contract is almost finished. Toob has just moved into my area, providing 900mb Fibre to the premise for £25 per month. I'm tempted to switch, as I'm fed up with the hassle to get a reasonable price with Virgin.Current package is c...

Unable to save YouTube sites to watch later

Hi. Tend to watch YouTube on the downstairs telly [Larger screen ] When I try to save a programme to watch later, I am told to try again, don't mater how many times I try to save. No Dice.

Communication

How do you get a 'COMMUNICATIONS' company to communicate with you? Does anyone have any idea as to how to get a Virgin or O2 human being based in the UK to phone you at your home or mobile number - that's right - the numbers supplied by VM/O2 c...

Sound issues

Hi I've had issues with music on radio goin off clicking just momentarily thought might be our phones but been doin since Friday really irritating and on sports channels very slight click the WiFi is fine but we are on a disconnection for end of Nov ...

My VM landline was hi-jacked by a scammer!!!

After just over a month of serious problems with my VM landline, messages left by unknown callers saying that I called them when I have not. I had to keep dis-connecting my landline, and re-connect when I wanted to make a call. Messages were being le...

Bill from O2 ?

I have received an immediate payment required letter from O2, with all the treats of debt collection and court followed by an advisory note that my credit rating will be affected.I do not have a mobile with O2 and have never had a Virgin mobile.So I ...

Upselling calls 08001836411

What in God's name is going on at Virgin Media sales/marketing?I've now received THREE calls from 08001836411 essentially trying to upsell services.I explained to the first person that I was happy with my current service level. I told the second pers...

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