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Forum Posts

Is this Virgin or Openreach

This appeared, Virgin Media cables were laid in May, still not connected the cabinets are empty, still have tape on them, just wondering if this is Openreach or Virgin, they were pulling a blue cable on the the wheel, then cut a load of & left, seems...

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Bundle

I have a Sky tv contract only. The contract for Sky will end this September.I also have Virgin broadband and landline phone which will end early next year. Can I get a deal with Virgin for broadband and tv this September, or will I have to wait until...

322967 by Tuning in
  • 319 Views
  • 3 replies
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Cannot Get Through to Virgin Media

Hi, does anyone know if VM are having issues with their phone lines?I have been trying to speak to someone since yesterday about my bill but when you call it just takes you through information about paying your bill and does not give the usual option...

Link to VM community from VM homepage?

Just as the title says - does such a link or way exist?? There used to be a way when you've logged in your My Virgin Media, I think you clicked  on 'Help' and there was a way to link to this Community forum. Now I cannot find it at all and the only I...

myss by Up to speed
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  • 1 replies
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They won’t let me leave

I’m absolutely disgusted with virgin kept me on the phone for hours and then he cut me off after deliberately putting me back on hold why is it so hard to cancel what the hell is going on I’ve filled the ofcom form 

Rach621 by Joining in
  • 361 Views
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New customer (or am I?)

Hello all, we have Virgin Media Broadband in our family home. The Virgin Media Broadband only contract which is set to cancel on early Sep, and is under one of my siblings name. So I don`t have any access to his account nor the hassle would prove to ...

Cannot Communicate !

I’ve never felt so frustrated with an organisation as I do with Virgin. I have a range of problems ranging from being unable to access my email account to unable to log in to MVM, wrong pricing charged etc etc.  I cannot contact anybody despite holdi...

Resolved! 2023 customer sevice

I have been a VM customer for many years. In the long ago past I would have given them 5* for customer service.I have just spent nearly NINE hours over two days trying to sort my package and get the monthly charge changed to save money as it had crep...

AliJD4 by Tuning in
  • 592 Views
  • 3 replies
  • 1 kudos