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Forum Posts

Comments on the technician's service

A very helpful technician arrived on 22 March to solve some set up problem regarding my TV.  The leaftlet he gave me before he left indicated that an email will be sent to me for comment on his service.  I want to give him a grading 10 & 9, but I nev...

KLee1 by Joining in
  • 378 Views
  • 2 replies
  • 1 kudos

Collecting kit time slot

Hello,Could anyone help please.. ive downgraded and virgin media are calling tomorrow to collect some equipment. They've confirmed just now via email however since essentially its my one and only day off I now have to wait in all day as I've not rece...

Webchat

When I navigate to the Webchat page in order to make a complaint the page suggests that a live webchat service is available but what actually seems to happen is that a WhatsApp button appears which takes you to WhatsApp, which is NOT a live webchat s...

ngood77 by Tuning in
  • 363 Views
  • 4 replies
  • 0 kudos

Collection time slot

Does anybody know what time VM collections go up until? My collection is today, I've been sat around waiting all day but haven't heard anything. I had the email reminder about collection today but no time given. Kind regards A

New package offer

Keep getting a call from Virgin offering me a new package, as a one time offer but when I ask them to send me all the details in black and white ie email,etc they are very reluctant to do so. They want me to accept the offer there and then without gi...

removal of posts without explanation

I have noticed today that four posts that I made have been deleted. In my opinion, if a post in some way breaches Forum guidelines then the contents of the post should be deleted, and an explanation inserted in its place as to the reason for its remo...

Buffer6 by Legend
  • 4024 Views
  • 12 replies
  • 1 kudos

O2 Priority app

Hii have tried numerous times to log into to the priority app, but can’t access it. I’ve deleted the app and reloaded it, but still no joy. Please can someone advise as to how you can get it to work? I want to take my girls to Pizza Hut, using the fr...

Jjccss11 by Joining in
  • 225 Views
  • 1 replies
  • 0 kudos