I've been on the network since November 2022 and it's due to be disconnected on the 15th March. I've been trying to get a deal to continue using the broadband but it's been difficult. I looked on the website and saw 500mb for about £33 per month. I s...
Just been informed that my bill is going up by £30 ti £115So I rang to try and save money and yet every single offer they came back with was higher than £115 (and I mean every)The only premium service I have is TNT Sports which I am happy with.I pay ...
Dolly cover Hello all,I am sorry if this is not posted in the correct part of the forum.I am looking for a replacement brown plastic triangular dolly wall cover for some Virgin Media cabling. Mine was knocked off and is lost.The cover is the exact sa...
Received a letter stating my broadband was increasing. I was leaving them last year and received a call stating they would give a good deal, which only lasted 6 months (JOKE). Now is going up again. Will cancel once my contract is finished next year ...
Virgin Media was the most complained about broadband, landline and pay-TV provider, seeing significant rises across all these areas from the previous quarter. Customers’ complaints were mainly driven by how their complaints were being handled.The num...
I’ve been with Virgin since 2016 and never had an issue with the internet. Since upgrading in 2022 we have had nothing since.I have the guaranteed volt that should kick in when the internet is down but it’s always an ‘intermittent issue’ - when the v...
No support in ireland for broadband. Please do something about your irish division.-no community forum-no response via twitter-no responce via whatsapp-1 hour q on phone-broken website - a good example is 'setup direct debit' - doesnt work / hangs / ...
I received a letter this morning advising me that the recent payment to my account took longer than normal to reach them because the reference number quoted was incorrect. I pay by direct debit (and have for years), so they must have got something wr...
I keep getting a call from the sales team which I don't mind as I'm due to renew my deal soon anyway so interested in what they are offering but as soon as I confirm my address to them they hang up. Does this mean they have no better deal for me or ...
We're on the volt package at the minute (whatever the one is that has the sky sports, movies, extra TV box, 02 sim etc).We only got it for the 1G fiber to be honest as it took a long time for it to be installed in our street and it was apparently the...
