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Virgin scam/ BW legal

Hi can anyone help ??I have never been a virgin media customer but I am recieving debt collectors letters from BW legal in my name and my address for a telecommunications service I’ve never had so frustrating that I have to waste my valuable time dea...

July's Gig1 Promotion - 1p off

Generous VM are giving a whole 1p off NEW customer monthly subscription price to GIG1 from July 1st 2024. Priced at £41 during June 2024, it is now £40.99!It's still circa £11 / month over other ALTNET providers offering symmetric upload and download...

Help!!!! Desperately need some help as the Complaints dept are utter useless

To cut a long story short, several years ago I did a DSR (subject access request) They mucked this up. I re did it and they would send, they never did. I requested gain and was told by VM that they can go back up to 2 years, it then transpires that t...

Resolved! Looking to switch from VM - who would anyone recommend?

VM have provided their wonderful new Hub 4 - which isn't wonderful and doesn't work properly (as many others have found - blank screen when logging in).On here, VM are asking stupid questions to get me to 'prove who I am' - such as when my next bill ...

Resolved! Live chat messenger window - where is it?

Live chat messenger window - where is it? I've spent AGES trying to find it. I saw one reply from Virgin on somebody's query about this and there was a screenshot showing where to go but I don't have that link.

Broadband and TV down for three days

Broadband and TV been off for three days not happy.Do there engineer's only work 8.00 am to 5.00 pm as when I look at Virgin media status be fixed at 10.05am then changes at 6.00 pm to be fixed same time but next now telling me estimated time to be ...

ITV HD not working

Hi. Our ITV and Channel 4 are not working, was working fine yesterday. No issues showing on the app in our area

Returning equipment.

I am in the process of returning my router at the end of my contract. I know that I have to send back the router and power adapter but do I have to send back the power adapter that one of the coaxial cable screws into and the two pieces of coaxial ca...

Are you an average VM customer?

The average VM customer (not Nexfibre) is paying £46.25/month and has a broadband speed of around 368 Mbps according to the latest quarterly stats from the company. https://ci3.googleusercontent.com/meips/ADKq_NZziZOvnvEwo8P0CNoJJUNgPaJ45aPwvv63bW4SD...

NHS 111

Is NHS 111 a free number on Virgin. I cannot see it in the table of charges, 101 is there but not 111

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

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