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Sick of Virgin media sales calls!!

Sick of virgin media’s sales calls!! Two days, three calls! This isn’t isolated and I’ll probably have more! This happens every few months! In the past, I’ve been bombarded with calls, multiple times a day for a two week period!It’s not what a large ...

Bejog by Joining in
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Change of channel numbers on 4 July 2023

In announcing channel changes Virgin Media stated that existing and planned recordings can still be watched, but this is not the case. I can no longer access many recordings, mainly from BBC 4 HD (107) (163) (164). When trying to watch, a message say...

Robin12 by Joining in
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How are you supposed to cancel subscription? I want to get out of Virgin customer service limbo. Don't tell me I need to write to them. It is the 21st century **bleep**. 

TSmith75 by Joining in
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Sales Call

Hi all, had a call trying to sell me an upgrade which I didn't want, it now seems strange that I have suddenly started receiving scam phone calls, allegedly from VM, on my landline from 0208 numbers and mobile I wonder if this is just coincidence?

Cable removal

Hi, I moved into a house with existing cables and boxes from virgin.Can I just remove these and bury the cable in the front garden?  Many thanks,John

John118 by Joining in
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Grandad Pricing and Options

HiMy Grandad currently pays £132 a month for his TiVo box and his home phone. He watches mainly the drama channels. I don't think Virgin do only TV and phone packages any longer. I'm wondering would it be worth getting a new package even if he doesn'...

Moving house

Hopefully someone can shed some light on this for me. My son moved out about 1 year ago and signed up for a Virgin package in his flat. Things didn't work out for him and he has moved back in with me. I have a virgin package already. Virgin are claim...

rawjaw by Joining in
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Hi , I am at the end of my contract and virgin are going to charge me nearly £80 for 50 mb broadband , tv mix+ and 24/7 free phone calls , I have been offered 100 channels and normal tv package ie , free weekend calls with 50 mb broadband for £45 , w...

John2021 by On our wavelength
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Cancellation merry-go-round

In May I informed VM I was moving home via the bot. It sent me to a different queue and I heard no more about it.  Seeing as I had heard nothing from VM about my move I decided to simply cancel my services and contract instead.  I have tried using th...