Forum Discussion

stefmles's avatar
stefmles
Joining in
6 months ago

TNT Sports catch up, missing end of game in baseball

Why does TNT Sports cut short baseball games short? I've tried to watch 3 games today and both finished early. What's happening? After watching 2-3 hours of a game we don't get to see the finish. It's very frustrating when I know somebody at TNT Sports is cutting out adverts during the game, why don't they let us see the end? 

  • It's happened again!

    Live:Major League Baseball, Game 2, New York Mets @ Phillips finished during the 9th innings. 3 hours and 19 minutes and that's it! Total waste of time and money. 

    • John_GS's avatar
      John_GS
      Forum Team

      Hi stefmles 

      Thanks for posting and welcome back to the community. Sorry to hear of the issues with the Baseball game. 

       

      Do you mean this was being watched live or on record and cut out the ending as it over-ran? 

       

      It was from a recording that cut out, from what you've said, the coverage was 3 hours and 19 minutes. the program in question (if you meant the Monday one) was 3 hours and 15 mins. I am afraid that we don't have a dynamic TV guide, so if the program over-runs, it won't automatically adjust the recordings, so I always for any recording of sport etc always add extra time just in case.

       

      If it's live TV and not a recording, please let me know as we can investigate this.

      • stefmles's avatar
        stefmles
        Joining in

        It was on TNT Sports catch up on Virgin Stream.

        TV Shows > Sport > TNT Sports > View all > Live: Major League Baseball. It happened again with Philles at NY Mets Game 4.

        I imagine it's TNT Sports who cut short the programme automatically and not VM's fault.

        As I'm paying for a TNT Sports subscription I think I should be able to receive all the benefits that subscription, at the moment I don't think I am. Please try and get TNT Sports to sort out this issue. Thanks 

      • newapollo's avatar
        newapollo
        Very Insightful Person

        Hi again John_GS 

        It's not a problem for myself as it's not a sport I watch, but it is for stefmles and since they have a Stream box they don't have the recording option..

        Last time a customer had this issue I recorded a couple of games to see if I could replicate the problem, and had added 15 minutes extra time as a buffer, however the recordings failed to show the end of the game and instead started recording the next program.  

        It shouldn't normally be a problem as most games finish before the alloted end time. I'd be upset if that happened with any of the football games I record though ðŸ˜ƒ

    • John_GS's avatar
      John_GS
      Forum Team

      Hi newapollo

      Thanks once again 🙂

      I was merely saying thanks for clarifying about the recording / live TV option. It's been raised now for the OP :).

  • I'm wondering if the game had been delayed for what ever reason and had gone over scheduled time?

    I had a very similar situation whilst watching the America's Cup, racing was delayed due to a lack of wind. But when racing finally started the recorded and catch up programme ended abruptly. 

    Not great especially as the original post stated we pay a lot of money for TNT Sports. 

  • Thanks for your replies, can you imagine the outcry if and FA Cup, Euro Cup or World Cup match broadcast finished during a penalty shootout! There'd be questions asked in the Houses of Parliament, the national press would have a field day slamming an incompetent broadcaster.

    I hope TNT Sports get things sorted, I might write to the MLB and let them know what the British are doing to their broadcasts.