Joined just over 2 weeks ago with VirginMedia for the first time. Still awaiting the Netflix Activation link!
Have spoken to multiple people via online chat and complaints over the phone to each time be told “24 hours” and “you’ll definitely receive it this time.”
Last spoke to someone on Saturday and still nothing.
Can anyone help?
Forum TeamHey GemS23, thank you for reaching out and we are so sorry to hear about your Netflix issue, also a warm welcome to the community.
We can see you've spoken to the team since this post, did they manage to help at all?
No, this is still not sorted. I was given a ticket code and told I’d receive a message once sorted, but still nothing!
Sorted after having made a complaint!
Forum TeamHey GemS23, thank you for reaching out with an update we are happy to hear this has been sorted out.
If you need anything again please just reach out here :)
