Hello
For the past three days I've had to reboot my Hub 4 every time I want to play Battlefield 2042. If I don't I get massive lag spikes, rubber banding and higher than normal latency.
I've also been playing World of Warcraft and that plays fine.
Once I reboot the Hub it is fine.
Any idea what could be causing this?
I play BF5, Its unplayable. I am getting great speeds, but terrible latency issues, delayed packets and packet loss. Its horrible. The speed is consistent, 550mbps/50mbps, but my latency goes from circa 20 to 80, back to 15, back up to 150, down to 20...its horrific. The entire time I have that warning circle on when playing BFV. If I am playing SWOTR etc or any other game like an MMO, its less of an issue, but FPS is impossible to play. I am so annoyed. Only had this for 1 month and its terrible. I want to cancel.
Forum TeamHi NoGGy
Thanks for posting and welcome to the community.
Sorry to hear of any issues with the gaming. This would indicate a server issue I'm afraid and not something we can assist with.
Should you wish to disconnect the account however, there are three ways to do so;
1) Call us on 150 / 0345 454 1111 option 4.
2) Whatsapp message on +447305 327 112
3) Write to us - Virgin Media, Sunderland, SR43 4AA
Best wishes.
BF2042 on PC has been fine for me.
Are you :-
Wired or Wireless on Gaming device ??
Hub in Router or Modem Mode ??
